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Questions to Ask Your Commercial Security System Provider

Questions to Ask Your Commercial Security System Provider

In order to determine if a commercial security system provider is right for the job, you need to ask them a few questions and gauge their responses.

It’s not enough to hire any commercial security system provider and trust them to protect your property. As a business owner or commercial property owner, one of your greatest mistakes can be partnering with an unreliable service that leaves your assets and employees vulnerable to threats. In order to determine if a commercial security system provider is right for the job, you need to ask them a few questions and gauge their responses. Their answers should reveal to you their expertise and quality of service. Be sure to ask your current commercial security provider these questions during your next maintenance inspection too!

How many years of experience do you have?

In most fields of work, years of experience translate to expertise and proficiency. This is especially true in the commercial security industry. Still, this isn’t to say newer companies aren’t competent. However, if your commercial security system provider has been providing their services for a considerable amount of time, then it speaks more to their dedication as well as wide breadth and depth of knowledge in security-related solutions. 

Have you worked with businesses similar to mine?

Try to inquire whether the commercial security system provider has worked with businesses like yours in the past. They may have faced similar problems and required solutions like the ones you are looking for now. Further, this can tell you whether the provider has specific experience providing equipment and servicing a business like yours. Your provider may even use the other business as an example when explaining how they plan to address your commercial security concerns.

Is the security company licensed?

If the provider has the appropriate licenses and certificates, these further attest to their reputation. Security companies need to be licensed by local or state governments in order to provide their services. If you are a client representing a government agency, look for providers that are UL2050 certified.

Do you provide 24/7 support, including holidays?

Your security system is only as effective when there is a dedicated team monitoring your devices. Plus, a fast and critical response to any security threat is only possible when the right people are promptly notified. Security-related emergencies can happen at any time. A 24/7, 365 company should be there for your business. 

Do you offer integrated security systems?

You may be more inclined to hire a commercial security system provider if they offer integrated systems to bolster your facility’s overall safety and security. A comprehensive system can provide you with video surveillance, fire and smoke alarms, access control systems, intercom systems, intrusion detection systems, and more. 

Call S&B Pro for Your Commercial Security Needs Today!

When you choose to work with S&B Pro Security, you are working with a company that offers the highest-end equipment and installation, with team members who are top experts in the security field. We offer residential, small business, commercial, and government security in Delaware, Maryland, Washington D.C., Northern Virginia, Baltimore, Wilmington, Newark, Annapolis, Hanover, and Rehoboth Beach. 

Call us today at 800-841-9907 or email us at Find us on social media through Facebook, Twitter, LinkedIn, and Pinterest. SECURITY DONE RIGHT!

This entry was posted on Friday, May 8th, 2020 at 8:57 pm. Both comments and pings are currently closed.